24th February 2015

Leadership

Sail Away Coaching Limited pride themselves on providing professional, engaging and cost-effective training & coaching across a wide range of essential leadership & management disciplines.

 

After an initial, free of charge, need-find, we can decide the most appropriate levels of coaching/training to deliver with you or your team.

The complete suite of courses & modules build into an essential “tool-kit” of skills that all new or experienced business leaders and managers can draw upon as they progress in their role.

Interventions provided will depend solely on the needs of your people & your business.

However, these are some of the most used and most popular Leadership Session we deliver:

APPROPRIATE COMMUNICATION SKILLS FOR MANAGERS

  • Identify your personal blockages preventing you from being appropriately assertive.
  • Develop assertive communication skills in order to create a climate of trust & comfortable rapport in all interactions.
  • Gain confidence & effectively handle conflict, criticism and other challenging situations.
  • Deal with aggressive or submissive behaviour.
  • Be able to select in a conscious and informed manner the most appropriate style of response to use in interpersonal communication.
  • Use a wide range of assertiveness & communication techniques in a variety of settings

10 LEVELS OF DELEGATION & SETTING SMART OBJECTIVES

  • What is Delegation?
  • 10 levels of delegation.
  • Benefits and challenges of delegation.
  • Recognize your comfort with delegation.
  • How to conduct an effective delegation conversation.
  • Setting & Using SMART Objectives.
  • Practice your delegation skills.

INFLUENCING PERFORMANCE AS MANAGER

  • How coaching develops, enhances, and achieves goals.
  • Understand the requirements and importance of coaching.
  • Practice coaching and correcting difficult and challenging behaviours.
  • Have practised a coaching discussion.
  • Have understood the differences between coaching and using any disciplinary process.
  • Identify performance gaps in terms of what their people are “doing” or “not doing” that causes the problem/gap.
  • Be able to decide which problems (performance gaps) are worth solving.
  • Be able to describe practical & cost effective solutions to close the performance gaps.
  • Be able to provide timely, constructive feedback on these behaviours to motivate & influence results; to close performance gaps; to confirm & reinforce standard practice; and to deal with all issues in a constructive & timely manner.
  • Be able to translate the gap into a SMART behavioural objective.
  • Have participated in a skill practice using their team members’ actual performance situations in order to practise applying the theory & gain results within the workshop which are immediately useable.

PERFORMANCE MANAGEMENT & SMART OBJECTIVES

  • Effective performance management and roadblocks.
  • Evaluating Performance using all available data.
  • Setting SMART goals, providing effective feedback, and conducting alignment discussions.

IDENTIFYING & ACTING ACCORDINGLY TO “CRITICAL MOMENTS”

  • Have identified the key opportunities to provide Managerial support
  • Be able to select the appropriate level and type of intervention or support
  • Understand & demonstrate managerial behaviour that adds value to workplace relationships
  • Have an individual strategy for enhancing value-added management

INTERVIEW TECHNIQUES FOR EFFECTIVE RECRUITMENT

  • Be able to assess the personality-type and skillset required to fill a vacancy.
  • Quickly filter applicants to Interviewees.
  • Use a range of interview questioning techniques to create an engaging & thoughtful conversation.
  • Appreciate the value of the recruitment process to the image of their organisation.
  • Be able to confidently appoint the right people.

THE DISCIPLINARY PROCESS

  • Appreciate the Positive Value of the Disciplinary Process.
  • Understand why attention to detail is Critical.
  • Use a range of appropriate communication skills to highlight poor or under performance.
  • Confidently use the SMART objectives model to improve performance.
  • Make confident decisions regarding disciplinary matters.

DELIVERING POWERFUL & MEMORABLE PRESENTATIONS

  • Have a Clear Understanding of how to Structure a Great & MEMORABLE Presentation.
  • Understand and use Gravitas when Presenting.
  • Understand the Importance of Planning Prior to the Presentation.
  • Be able to build an Effectively Memorable Presentation around Structure, Content & Environment.
  • Be able to use a Range of Tools for an Engaging Delivery of any Message.
  • Appreciate the value of Story Telling and of using Word Pictures.
  • Clearly appreciate how Your Image and Body Language impact on Your Message.
  • Be able to hold an effective Question & Answer session and use Appropriate Follow-up Tools.
  • Have delivered a Presentation with Impact to the Group.

EFFECTIVE TIME MANAGEMENT

  • Clarify and prioritise your personal objectives and goals within each area of your life.
  • Develop practical skills to implement effective prioritisation techniques.
  • Identify the cause of procrastination and implement techniques to ensure pro-activity.
  • Apply a step-by-step system enabling you to formulate priority goals to experience personal success and fulfilment.
  • Prepare a strategy to overcome barriers to optimal time management.

MOTIVATING INDIVIDUALS AND TEAMS

  • Motivation and your role in creating a motivational setting.
  • The cost of demotivation and disengagement.
  • Important elements of the motivational process.
  • How to create your own practice for building a motivational climate.

SUPPORTIVE & DIRECTIVE COACHING

  • Discern the difference between when to coach and when to address issues in a more direct manner.
  • Use questioning techniques to create awareness, responsibility (accountability) & self-belief.
  • Conduct a structured GROW coaching session.
  • Identify performance issues in behavioural terms.
  • Conduct a structured meeting to address performance issues with gravitas whilst maintaining self-esteem & motivation.

 

Including many more sessions built around the specific needs of your business.

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